How do you handle design requests that conflict with established usability principles?

Sample interview questions: How do you handle design requests that conflict with established usability principles?

Sample answer:

  1. Prioritize User Experience:
  2. Emphasize that the primary goal of design should be to enhance user experience.
  3. Explain how adhering to established usability principles helps create intuitive and user-friendly interfaces.

  4. Open Communication and Collaboration:

  5. Initiate open dialogue with stakeholders to understand their goals and objectives.
  6. Collaborate with them to find solutions that align with both design principles and business requirements.

  7. Educate and Provide Rationale:

  8. Provide clear and concise explanations of the underlying usability principles and their importance.
  9. Use relevant examples and case studies to demonstrate the potential negative impact of ignoring these principles.

  10. Offer Alternative Solutions:

  11. Propose alternative design solutions that adhere to established principles while accommodating stakeholder requests as much as possible.
  12. Present these alternatives with a focus on improving usability and user experience.

  13. Conduct User Testing:

  14. Suggest conducting user testing or usability evaluations to gather empirical data on the effectiveness of different design approaches.
  15. Use the results of the testing to validate or refine… Read full answer

    Source: https://hireabo.com/job/6_0_18/User%20Experience%20Designer

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