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Can you explain the concept of user flows and how you create them?

• garrone
• 0
• Posted on April 26, 2024

Sample interview questions: Can you explain the concept of user flows and how you create them?

Sample answer:

1. Understand the User’s Goals:

2. Identify the key tasks and goals that users want to achieve when interacting with the product or service.

3. Map Out the User Journey:

4. Create a visual representation of the steps a user takes to complete a specific task or reach a desired outcome.

5. Identify Key Touchpoints:

6. Pinpoint the specific screens, pages, or interactions that users encounter along the user journey.

7. Define Clear Entry and Exit Points:

8. Determine how users enter and exit the user flow, ensuring smooth transitions between different parts of the experience.

9. Consider Multiple Scenarios:

10. Account for different user paths and potential variations in the flow, including error states and alternative actions.

11. Focus on Simplicity and Clarity:

12. <... Read full answer

    Source: https://hireabo.com/job/6_0_18/User%20Experience%20Designer

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