How do you approach designing for users with limited digital literacy?

Sample interview questions: How do you approach designing for users with limited digital literacy?

Sample answer:

  • Understand the needs and abilities of users with limited digital literacy. Conduct research to learn about their demographics, challenges, and expectations. This will help you design interfaces that are easy to use and understand.
  • Use simple, clear language. Avoid using jargon or technical terms that users may not be familiar with. Instead, use plain language that is easy to understand. Avoid using complex sentence structure or long paragraphs.
  • Use visual cues. Use icons, images, and other visual cues to help users navigate the interface. Visual cues can be especially helpful for users who have difficulty reading or understanding text.
  • Provide clear instructions. When users need to take a specific action, provide clear and concise instructions. Use step-by-step instructions whenever possible.
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    Source: https://hireabo.com/job/6_0_18/User%20Experience%20Designer

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