Can you provide an example of a time when you had to resolve a dispute between team members? How did you handle it?
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Sample interview questions: Can you provide an example of a time when you had to resolve a dispute between team members? How did you handle it?
Sample answer:
In one instance, a dispute arose between two team members regarding the design of a new product. One member believed the design was too conservative, while the other felt it was too bold. I recognized the need to address the issue promptly and effectively to maintain team harmony and productivity.
I first met with each team member individually to gather their perspectives and understand their underlying concerns. I actively listened to their viewpoints and refrained from interrupting or dismissing their opinions. This allowed me to establish rapport and gain a deeper understanding of their motivations.
Subsequently, I facilitated a meeting between the two team members, where I outlined the purpose of the meeting and the importance of finding a mutually acceptable solution. I encouraged them to engage in open and respectful dialogue, emphasizing the need to focus on finding common ground rather than dwelling on differences.<... Read full answer
Source: https://hireabo.com/job/6_1_19/Fashion%20Retail%20Manager