How would you handle a situation where a client is not satisfied with your initial design concepts?

Sample interview questions: How would you handle a situation where a client is not satisfied with your initial design concepts?

Sample answer:

  • Acknowledge the client’s feedback: Listen actively to understand their concerns and specific reasons for dissatisfaction.

  • Ask Clarifying Questions: Seek more information to gain a deeper understanding of the client’s expectations and preferences.

  • Empathize and Apologize: Show empathy for the client’s dissatisfaction and apologize for any inconvenience caused.

  • Review the Brief: Go back to the initial design brief to ensure that your concepts aligned with the client’s requirements.

  • Offer a Design Revision: Propose making revisions to the initial concepts based on the client’s feedback.

  • Provide Design Alternatives: Present a range of additional design concepts to provide the client with more options.

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    Source: https://hireabo.com/job/6_0_2/Junior%20Graphic%20Designer

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