Can you describe a time when you had to resolve a conflict or disagreement with a supplier or vendor?
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Sample interview questions: Can you describe a time when you had to resolve a conflict or disagreement with a supplier or vendor?
Sample answer:
In a previous role as a fashion merchandiser, I encountered a conflict with a fabric supplier over a significant order. The supplier had promised a delivery date that was crucial for our production timeline. However, as the deadline approached, it became increasingly clear that the order would be delayed.
Upon contacting the supplier, I discovered that unexpected production issues had arisen, resulting in a delay of several weeks. While understanding the challenges faced by the supplier, I emphasized the critical nature of the order for our business. I expressed my disappointment but also remained diplomatic and professional.
I proposed a collaborative approach to resolve the situation, suggesting we explore alternative fabric options that could meet our delivery requirements. I initiated a search for suitable substitutes, diligently comparing prices, quality, and availability. Through proactive communication and persistence, I identified a … Read full answer
Source: https://hireabo.com/job/6_1_8/Fashion%20Merchandiser