How do you conduct usability walkthroughs and gather feedback from internal teams or stakeholders?
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Sample interview questions: How do you conduct usability walkthroughs and gather feedback from internal teams or stakeholders?
Sample answer:
Conducting Usability Walkthroughs:
- Define Clear Goals and Scope: Determine the specific aspects of the interface to be evaluated and establish criteria for success.
- Recruit Participants: Select internal team members or stakeholders who represent the target audience and have experience using similar products.
- Set Up a Controlled Environment: Provide participants with clear instructions, a quiet space, and necessary equipment.
- Guide Participants Through Tasks: Walk participants through predefined scenarios that represent real-world use cases.
- Observe and Document: Observe participants’ actions, identify obstacles, and record any issues or pain points.
- Encourage Active Feedback: Ask participants to verbalize their thoughts, questions, and suggestions throughout the process.
Gathering Feedback from Internal Teams and Stakeholders:
- Conduct Individual Interviews: Schedule one-on-one interviews after walkthroughs to gather in-depth feedback from each participant.
- Utilize Online Surveys or Feedback Forms: Collect written feedback from participants who may prefer to… Read full answer