How do you handle conflicting feedback from different stakeholders?

Sample interview questions: How do you handle conflicting feedback from different stakeholders?

Sample answer:

  1. Prioritize Feedback:
  2. Classify feedback into high, medium, and low priority based on factors like user impact, business goals, and feasibility.
  3. Address high-priority feedback first, then move on to the rest.

  4. Analyze Feedback:

  5. Scrutinize each feedback item to understand the underlying issue, user need, or pain point it addresses.
  6. Group similar feedback together to identify common themes and patterns.

  7. Clarify and Communicate:

  8. Reach out to stakeholders individually or in small groups to seek clarification on their feedback.
  9. Engage in active listening to comprehend their perspectives and concerns.
  10. Clearly communicate your understanding and ensure everyone is on the same page.

  11. Suggest Solutions:

  12. Propose design solutions that address multiple stakeholders’ concerns.
  13. Use visual aids, prototypes, or storyboards to demonstrate how your solutions address different feedback.
  14. Explain the rationale behind your design decisions and how they align with user needs and project goals.

  15. Foster Collab… Read full answer

    Source: https://hireabo.com/job/6_0_18/User%20Experience%20Designer

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