Can you describe a situation where you had to incorporate user feedback into your design? How did you handle conflicting opinions?
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Sample interview questions: Can you describe a situation where you had to incorporate user feedback into your design? How did you handle conflicting opinions?
Sample answer:
In a recent project redesigning a user interface for an e-commerce website, user feedback was crucial for improving the overall design. After conducting extensive user testing sessions, we received valuable insights into the strengths and weaknesses of the original design.
One particularly conflicting opinion arose regarding the placement of the search bar: some users preferred it at the top of the page, while others wanted it on the left-hand side. To resolve this, we used data from user testing to determine which option yielded better results in terms of usability and user satisfaction.
Additionally, we conducted a survey to gather further user feedback. By analyzing the responses and identifying common themes, we were able to extract actionable insights that helped us prioritize design decisions.
To incorporate conflicting user feedback, we employed the following strategies:
- Prioritizing Objective Data: Read full answer
Source: https://hireabo.com/job/6_0_17/User%20Interface%20Designer