How do you handle situations where fashion items do not meet the expected quality standards?
- garrone
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Sample interview questions: How do you handle situations where fashion items do not meet the expected quality standards?
Sample answer:
- Identify the issue promptly: Thoroughly inspect all incoming fashion items and promptly flag any deviations from expected quality standards.
- Document the discrepancies: Take clear photos or videos of the defects or inconsistencies, along with detailed notes describing the specific issues.
- Communicate with suppliers: Contact the suppliers immediately, providing them with the documentation and clearly outlining the quality concerns. Express the expectation that the issue will be resolved promptly.
- Negotiate solutions: Discuss potential solutions with the supplier, such as replacements, refunds, or adjustments to future orders. Be prepared to compromise within reason while ensuring the quality of the merchandise meets the required standards.
- Establish clear quality control protocols: Work … Read full answer